Shipping policy

Shipping Policy

At Rays, your comfort always comes first.
Every order is carefully prepared with attention to quality, packaging, and delivery experience.

We ship all over Egypt.

Please note that delivery timelines may vary slightly during launches, holidays, or high-demand periods.

Need your order sooner?

We offer an Express Delivery option with additional fees, depending on availability and location.

To request express shipping, please place your order through our Instagram page and our team will confirm availability instantly.

We also offer international shipping.

Simply DM us with your request and our team will assist you with the available shipping options and rates.

You may check your item while the delivery delegate is present.

If the piece isn’t the right fit or doesn’t feel right, you may return it immediately to the delegate.

In this case, only the applicable shipping fees will be charged.

Orders are not shipped on Fridays or public holidays.
Please ensure your shipping details are entered correctly before confirming your order.
Rays is not responsible for delays caused by incorrect or incomplete shipping information.
Delivery timelines are estimates and may occasionally be affected by circumstances beyond our control.
If you face any issue with your shipment, our team will always be happy to assist you.